Terms of Service

Please read these terms carefully before using BrightMind

Last updated: December 2024

Important Medical Disclaimer

BrightMind is not a substitute for professional medical advice, diagnosis, or treatment. Our platform provides educational resources and support tools only. Always seek the advice of qualified mental health professionals for any questions regarding mental health conditions. If you are experiencing a mental health crisis, please contact emergency services immediately.

1. Acceptance of Terms

By accessing and using BrightMind, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service constitute a legally binding agreement between you and BrightMind. Your use of our platform indicates your acceptance of these terms.

2. Service Description

BrightMind provides:

  • • Mental health screening and assessment tools
  • • Educational resources and self-help materials
  • • Stress relief games and interactive activities
  • • AI-powered support chatbot for immediate assistance
  • • Connections to professional mental health resources
  • • Progress tracking and personalized recommendations

Our services are designed to supplement, not replace, professional mental health care. We strongly encourage users to seek professional help when needed.

3. User Responsibilities

As a user of BrightMind, you agree to:

  • • Provide accurate and truthful information in assessments
  • • Use the platform responsibly and for its intended purpose
  • • Respect the privacy and confidentiality of other users
  • • Not share your account credentials with others
  • • Seek professional help for serious mental health concerns
  • • Report any technical issues or security concerns promptly
  • • Comply with all applicable laws and regulations
4. Privacy and Data Protection

Your privacy is paramount to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using BrightMind, you consent to our data practices as described in our Privacy Policy.

We implement industry-standard security measures to protect your mental health data, including encryption, secure storage, and limited access controls. However, no system is completely secure, and we cannot guarantee absolute security.

5. Limitations and Disclaimers

BrightMind is provided "as is" without warranties of any kind. We make no guarantees about the effectiveness of our tools or resources for any particular individual.

  • • Our assessments are screening tools, not diagnostic instruments
  • • AI chatbot responses are automated and not professional advice
  • • Platform availability may be interrupted for maintenance or technical issues
  • • We are not liable for decisions made based on platform content
  • • Emergency situations require immediate professional intervention
6. Account Termination

You may terminate your account at any time by contacting our support team or using the account deletion feature. Upon termination:

  • • Your access to the platform will be immediately revoked
  • • Personal data will be deleted according to our retention policy
  • • Some anonymized data may be retained for research purposes
  • • We reserve the right to terminate accounts for violations of these terms
7. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our platform. We will notify users of material changes via email or platform notification.

Your continued use of BrightMind after changes are posted constitutes acceptance of the modified terms. If you do not agree to the changes, you should discontinue use of the platform.

8. Contact Information

If you have questions about these Terms of Service, please contact us:

Legal Department

Email: legal@brightmind.com
Phone: 1-800-BRIGHT-1
Address: 123 Mental Health Ave, Suite 100
Wellness City, WC 12345

General Support

Email: support@brightmind.com
Phone: 1-800-SUPPORT
Available: 24/7
Response time: Within 24 hours